This master service agreement shall constitute a binding contractual agreement between FourFoot Media Ltd., a UK registered limited company with company number 12601697, hereinafter ("FourFoot Media"), and the subscriber of services ("Customer").

FourFoot Media considers user privacy paramount and to demonstrate our firm commitment to privacy, the following agreement has been created to explain our policies and procedures in relation to all data collected.

Types of Data Collected
FourFoot Media collects data related to our users through the following methods:
Automated means such as communication protocols and cookies
Online registration and online signup forms
Sales inquiries and transactions
Online Customer communications
Offline communications and interactions
Third party sources of information
Depending upon the method of collection and use, the data collected may include information about the user from forms, registrations and transactions (such as name, title, address, company, phone number and e-mail address), information about use of FourFoot Media web sites (such as electronic communications protocols, web pages visited, and cookies) and user preferences and privileges.

Electronic Communications Protocols
FourFoot Media may receive data from you as part of the communication connection itself through the standard electronic greeting between your computer and our servers. This information often consists of network routing (where you came from), equipment information (browser type), internet protocol address, date and time. At this time our server will also query your computer to see if there are "cookies" previously set by FourFoot Media to facilitate log in or other site navigation procedures. A "cookie" is a small piece of information sent by a web server to store in a web browser so it can later be read back from that browser.

Some parts of the FourFoot Media site use cookies (including signup forms) to collect information about visitors' use of the web site and to facilitate return visits. The information collected from cookies is tracked to enhance security and/or to improve the functionality of the web site by avoiding duplicate data entry, facilitating navigation, and increasing the relevance of content. Cookies on the site may collect the following information: a unique identifier, user preferences and profile information used to personalise the content that is shown. Some cookies used by FourFoot Media may remain on the user's computer after they leave the web site, but the majority are set to expire within 30 - 365 days. There may be some cookies on certain tools that are of longer duration. Cookies may also be of benefit to you by creating a more streamlined login process, keeping track of shopping cart additions or preserving order information between sessions. In the future, as we enable further customisation of the site, cookies will help in ensuring that information provided to you will be the most relevant to your needs.
While we do not offer an opt-out on the site for cookies, browsers provide you with information and control over cookies. You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and what server your data is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you can set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

The Data We Collect and How We Use It
FourFoot Media collects data from users for the following purposes:
To engage in transactions for service. Name, address, email, purchase details, and payment information may be collected and stored as part of the transaction history. The majority of the data collected under this category is contact information. FourFoot Media may need to share some of this data (address, payment) with credit card clearing houses, banking institutions, and other similarly situated third parties, who may require the information in order to complete the transaction.
To provide future service and support. Information collected for this purpose is both contact data and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices.
To select content. Data may be collected to help create web site content and navigation that is most relevant and user friendly. This includes data collected as a result of site navigation, as well as data provided in forms.
To respond to user inquiries and requests for information. This data includes registrations for online newsletters, opt-in mailing lists and specific requests for further information.
To better tailor marketing to user needs. We may use information from user purchases and user-specified requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and specified requirements.
To better respond to requests for service or quotes for product and equipment purchase. FourFoot Media will pass contact information to the appropriate FourFoot Media sales person, or reseller for follow-up related to FourFoot Media products or services.
As a result of your participation in interactive discussions and public forums. There are parts of the web site that permit you to participate in interactive discussions. Some of these are moderated; all are subject to access for technical reasons. FourFoot Media does not control the content that users post and some may serve as public discussion forums. As in any interactive forum open to many users, you should carefully consider whether you wish to submit data and should tailor any other content submitted accordingly.

Customer Portal, Customer Customisation, Preferences and Opt-Out
New Customers are automatically registered for access at The Customer portal provides the Customers with control over their preferences for electronic information delivery. We maintain the data and allow the Customers master user to update it at any time. To change this information, you must be a current Customer and login with a user ID and password. We continue to expand the profile of services and information that you may access and update. Please note that some email communications are not subject to general opt-out. These include communications related to downloads; communications about sales transactions; information about software updates, patches and fixes; disclosures to comply with legal requirements; and network upgrades or other related service maintenance.

FourFoot Media is concerned with the security of the data we have collected and utilises commercially reasonable measures to prevent unauthorised access to that information. These measures include policies, procedures, employee training, physical access and technical elements relating to data access controls. In addition, FourFoot Media uses standard security protocols and mechanisms to facilitate the exchange and the transmission of sensitive data, such as credit card details.
In the event that individual personal data is acquired, or is reasonably believed to have been acquired, by an unauthorised person and applicable law requires notification, FourFoot Media will notify the affected individual of the breach by email or fax or, if FourFoot Media is unable to contact the individual by email or fax, then by postal mail. Notice will be given promptly, consistent with the legitimate needs of law enforcement and any measures necessary for FourFoot Media or law enforcement to determine the scope of the breach and to ensure or restore the integrity of the data system. FourFoot Media may delay notification if FourFoot Media or a law enforcement agency determines that the notification will impede a criminal investigation, and in such case, notification will not be provided unless and until FourFoot Media or the agency determines that notification will not compromise the investigation.

Policy Updates
If we are going to use your data in a manner different from that stated at the time of collection, we will notify you via email. In addition, if we make any material changes in our privacy practices that do not affect user data already stored in our database, we will notify you by email or post a prominent notice on this web site notifying users of the change. In some cases, when we post the notice, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Notes: Should FourFoot Media waive any of these terms on an individual basis, this shall not affect the validity of remaining clauses or commit FourFoot Media to waive the same clause on any other occasion.
FourFoot Media retains the right, at its sole discretion, to refuse new service to any individual, group, or business.
FourFoot Media also retains the right to discontinue service to Customers with excessive and/or multiple repeated violations.